COVID-19 Tourism Industry Resource Kit

Stronger Together

Destination Cleveland stands in support of our tourism and hospitality communities. As you continue to adapt your business practices to reduce the spread of COVID-19, we want to do as much as we can to support businesses in our community.

To coincide with Ohio’s gradual reopening, we’ve added resources to this toolkit to help you ramp up and modify your operations. This information and guidance are intended to help you ensure the health and safety of your employees, patrons and visitors, not only while COVID-19 is an active risk but for the long-term.

Clevelanders are resilient. By supporting one another, we’ll help our community reconnect and come out of this stronger.

Standing Together,

David Gilbert and the Destination Cleveland Team

Health & Safety Guidelines

General

• Responsible RestartOhio
• CDC Reopening Guidance
• U.S. Travel Association Health and Safety Guidance
• U.S. Chamber of Commerce Small Business Reopening Guide

Hotels & Accommodations

• AHLA “Safe Stay” Guidelines

Retail

• Responsible RestartOhio Operating Requirements: Consumer, Retail & Services
• NRF Operation Open Doors

Restaurants and Bars

• Responsible RestartOhio Operating Requirements: Restaurants and Bars
• Ohio Department of Health: Restaurant & Food Establishment Guidance
• NRA Reopening Guidance

Museums, Attractions & Entertainment

• Ohio Museum Association “Open to the Public” Guideline Considerations

Personal Services

• Responsible RestartOhio Operating Requirements: Hair Salons, Day Spas, Nail Salons, Barbershops & Tanning Facilities

Transportation

• Ohio Department of Health Rideshare, Taxi Drivers and Passengers COVID-19 Checklist
• CDC Guidance for Rideshare, Taxi, Limo & Other Passenger Drivers
• NLA Cleaning & Safety Resources

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Reopening Resources

Webinars

• Downtown Cleveland Alliance’s “Downtown Now!” webinars
• Ohio Travel Association: Discussing Plans to Reopen the State
• Ohio Restaurant Association Webinar: Getting Ready to (Re)Open

Vendors & Supplies

• Greater Cleveland Partnership: Local businesses providing PPE, printing and other professional services and supplies.
• Ohio Manufacturing Exchange: List of manufacturers repurposing to create masks, gloves, signs, physical distancing signs, partitions and more.
• American Solutions for Business: American Solutions for Business - Cleveland is a full-service branding and promotional products supplier. They are a one stop source for blank or branded PPE products for masks, hand sanitizers, gloves, signage and protection barriers. Contact: 216-672-3816 or jcitraro@americanbus.com.
• CCAP Branded Solutions: CCAP Branded Solutions provides face masks, hand sanitizer, signage and floor markings. In addition to all types of custom-decorated apparel and promotional products, CCAP provides COVID-19 related products (blank or logo'd) and can help you understand the multitude of options and make it easy to navigate the process from initiating the order until delivery. Search the website for "COVID-19" or contact CCAP directly for more personal service: pmisterka@aol.com or 216-347-7939.
• L’Nique: L’Nique is shifting their business in effort to protect the community by making and offering quality face masks. They have premium and classic styles available and can offer custom options with company logos. Please email info@LNique.com or call the office 216-986-1600 for more info on options and pricing.
• Maximum Velocity: Maximum Velocity has the resources to provide PPE, including masks, hand sanitizer, wipes and face shields; social distancing signage and printed, electronic and video communication.
• Proforma Park Place: Proforma Park Place has the supplies to reopen safely, including masks, facial coverings, signage, hand sanitizers, wipes and gloves. Contact: 440-382-5869 or ron.cooper@proforma.com.
• Race Ahead CLE: Race Ahead Promotions supports branding and engagement with high quality promotional products, customized apparel, displays and incentives. They are supporting clients with PPE including face coverings, social distancing signage and indoor/outdoor displays.
• SpeedPro Cleveland West: Whatever needs you may have to communicate during these challenging times, SpeedPro Cleveland West can help deliver a solution.

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Financial Relief

• Small Business Administration Coronavirus Small Business Guidance and Loan Resources
• US Treasury Department Payroll Protection Program Fact Sheet
• US Treasury Department Payroll Protection Program FAQs
• Utility Assistance
• Health Insurance Premium Grace Period
• U.S. Travel Association CARES Act Relief Resources
• Grant Seeking During the COVID-19 Crisis
• Greater Cleveland COVID-19 Rapid Response Fund
• Hebrew Free Loan Association

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Resources for Employers & Displaced Employees

• Ohio Unemployment Insurance Benefits Resource Hubs
• GCP List of Employers Now Hiring
• Job Search Ohio
• Leading Age Ohio
• Ohio Means Jobs
• Ohio SharedWork Program
• OHLA Employment Assistance & Opportunities
• KJK COVID-19 Resource Center
• Ohio Restaurant Association Restaurant Relief Fund – Donate or Apply
• Cleveland Rocks Support NEO Music Relief Fund for artists and venue workers – Donate or Apply
• Employees Only provides emergency financial assistance and resources to service industry professionals in Northeast Ohio
• Plate - Helping Unemployed Hospitality Workers

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Hospitality Industry Resources

• Cleveland Hospitality & Tourism Facebook Group
• Independent Restaurant Coalition
• James Beard Foundation Industry Support Webinars
• National Restaurant Association Resources
• Ohio Restaurant Association Resources
• Ohio Liquor One-Time Rebate Program
• Tourism Industry COVID-19 Facebook Community
• AHLA Hospitality for Hope Initiative
• OHLA Operational Tools
• OHLA State Orders, Public Policy & Regulation

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Tourism Industry Advocacy

• Travel Industry Outlook, Impact and Resources

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Other

• Cleveland Pandemic Response - COVID-19 Community Hub
• Cuyahoga County Consumer Affairs COVID-19 Scams
• Multi-lingual COVID-19 resources
• SBA Programs - Scam and Fraud Alerts
• US Chamber of Commerce Small Business COVID-19 resources

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Questions & Contact Us

Didn’t find what you were looking for? Represent a partner organization but have been displaced due to COVID-19 and still wish to receive our communications?

Contact Destination Cleveland at DCPartnerQuestions@destinationcle.org with your questions and/or new contact information. A staff member will be in-touch in a timely manner or add you to the distribution list.