Cleveland’s businesses are gradually re-opening. Please check with establishments for hours or anticipated reopening dates. Learn More
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05/21/2020 9:00 AM
The global COVID-19 pandemic is unsettling, and our thoughts are with those who are affected by the virus. We appreciate our fellow Clevelanders who have provided essential services during the crisis, especially the medical professionals on the front line, as well as the workers who have returned to work during Ohio’s phased reopening.
Communities across the country are experiencing unprecedented economic loss, especially in the tourism and hospitality industries. We stand in support of our local tourism and hospitality communities and know that by banding together we will emerge from this situation stronger than ever.
We thank Clevelanders for the sacrifices they have made and for staying at home to help stop the spread of the virus. As Ohio gradually reopens, we will continue to work with our industry partners to help both workers and visitors interact according to government mandates and recommendations.
And when you, the traveling public, are ready to explore again, we’ll welcome you back to Cleveland. In the meantime, we hope you find inspiration on our website…and the CLE Concierge team is also ready to help you plan your trip.
The State of Ohio issued an Urgent Health Advisory on May 19, 2020, which lifts overall travel restrictions for residents and visitors. The advisory replaces a Safe at Home Order that prohibited most travel. Unnecessary travel within or outside of the state is still not encouraged, and the advisory strongly recommends that residents, especially those who are high-risk, stay at home as much as possible.
Additionally, those who have tested positive for COVID-19 and have not recovered, those who are presumptively diagnosed with COVID-19 and those who are exhibiting the symptoms identified in the screening guidance available from the CDC and the Ohio Department of Health, remain prohibited from entering the state of Ohio unless they are doing so under medical orders for purposes of medical care, are being transported by emergency medical services, are driving or being driven directly to a medical provider for the purposes of initial care or are a permanent resident of Ohio.
A restriction on gatherings of more than 10 people remains in place.
On May 1, Ohio’s Responsible RestartOhio program, a gradual reopening process for businesses, started. The program includes operating requirements and protocols to help limit the spread of the coronavirus and enhance the health and safety of employees, patrons and visitors. At a minimum, protocols include required face coverings for all employees, limited capacity, social distancing and enhanced and frequent cleaning and sanitation. Businesses following these protocols may reopen with the following timing:
Note: Please check with each business on opening status, hours and offerings.
Attractions, bowling alleys, casinos, public recreation centers, movie theaters, indoor water parks and trampoline parks are closed.
All events, concerts and sporting events with more than 10 attendees are canceled.
Please refer to our event calendar for status of ongoing and special events, which we are updating frequently. As this list is not comprehensive of all events taking place in the Cleveland area, we also encourage visitors to consult the event organizer’s website/social handles for the most up-to-date information and additional details.
Because the safety of our visitors, residents, volunteers and staff is a top priority, the Cleveland Visitors Center is temporarily closed. The CLE Concierge team remains available to answer phone calls and e-mails Monday through Saturday 9am-6pm. Please contact us by phone (216-875-6680), e-mail (email@example.com) or utilize our live chat.
With the situation evolving rapidly, we encourage visitors to consult the national and local health resources listed below as they prepare for travel, including the CDC’s guide to travel in the U.S.
With the temporary closure of the Cleveland Visitors Center, redemption of the Cleveland Brewery Passport is on hold until further notice. Locals and visitors who patronize the carryout/delivery service of Cleveland Brewery Passport may be able to obtain stamps. As participating breweries reopen on or after May 15, stamps may also be available for on-site purchases. Stamping is at the Brewery’s discretion due to the COVID-19 pandemic.
We will let everyone know when the Cleveland Visitors Center re-opens, so that locals and visitors may once again redeem their Passports.