International Services

The Language Line may be accessed 24 hours a day, 7 days a week by calling 1.800.752.6096. The service offers translation for 170 different languages. Other services include:

• TransPerfect, 1.216.965.0560
• Customs Service Dept. of Cleveland, Airport, 1.440.891.3800
• H-I Translating & Interpreting, 1.440.526.6688

The currency in Cleveland is the US dollar (USD). Some options for currency exchange include:

• Many downtown banks, such as Fifth Third and Key Bank, offer currency exchange. However, you have to be a member.
• Currency Exchange International allows you to ship your currency to your door.
• Western Union is a financial services company that also has currency exchange.

Make sure to check individual rates.

Customs and Border Protection:

If you’ve arrived in The Land directly from one of the foreign locations offering the U.S. Customs & Border Protection preclearance program (including Dublin), you’re all set and can proceed directly to baggage claim or ground transportation.

All others — upon arrival in the U.S. — will go through Customs and Border Protection at Cleveland Hopkins International Airport. Be ready to present:

• Passport
• Visa (If applicable)
• Customs declaration form
• Any required documentation for entry (e.g., hotel reservations, return ticket)

Other Important Considerations:

• Be aware of the duration of your authorized stay, as overstaying can have consequences for future travel to the U.S.
• Consider purchasing travel insurance that covers health emergencies, trip cancellations, and other unforeseen events.

Passports:

• Validity: Your passport must be valid for at least six months beyond your planned departure date from the U.S. (unless your country is part of the Six-Month Club, which has different rules).
• Condition: Ensure your passport is in good condition without damage that might affect its readability.
• Lost Passport: To replace your foreign passport, you will need to contact either the local consulate office for the country in which your passport was issued (click here for a link to foreign consulate offices in Ohio) or your embassy in Washington, D.C.

Visas:

• Click here for more information on travel Visas

• Customs Service Department of Cleveland, Airport Inspection Branch: (1.216.267.3600)
• Consulate Offices:
  • Click here for a list of foreign consulate offices in Ohio.
  • Click here to view all consulates and embassies around the world.
• International Trade Organizations:
  • Cleveland Council on World Affairs (Educational Programs & Projects): (1.216.781.3730)
  • Greater Cleveland Partnership (Chamber of Commerce): (1.216.621.3300)

Preparing your phone for international travel involves a few important steps to ensure it works smoothly and remains secure. Here’s a checklist to help you get ready:

• Check Carrier Compatibility: If you plan to use a local SIM card, make sure your phone is unlocked by your carrier. Contact them for assistance if needed.
• International Roaming: Check with your carrier about international roaming options. Some carriers offer affordable plans for travelers.
• Purchase a Local SIM Card: SIM cards are available for purchase at Cleveland Hopkins International Airport, mobile carrier stores and local retail stores.
• Purchase a Global SIM Card: Consider getting a global SIM card that works in multiple countries if you plan to travel to several places.

Some national holidays can significantly impact businesses, transportation and local events. Here’s a list of the key holidays to be aware of:

• New Year’s Day: Jan. 1
• Martin Luther King Jr. Day: Third Monday in Jan.
• Presidents' Day: Third Monday in Feb.
• Easter Sunday: (In Apr. Date varies each year)
• Memorial Day: Last Monday in May
• Independence Day: July 4
• Labor Day: First Monday in Sept.
• Veterans Day: Nov. 11
• Thanksgiving Day: Fourth Thursday in Nov.
• Christmas Day: Dec. 25