ASAE 2024 Annual Meeting & Exposition FAQs

How do I get downtown from the Cleveland Hopkins Airport?

Light Rail

RTA offers convenient rail service between the airport and Downtown Cleveland. The trip takes 25 minutes; Red Line trains depart from the airport’s Terminal Lower Level every 20 minutes. A one-way pass costs $2.50, a daily pass costs $5.00 and a 5-trip fare costs $12.50. Download RTA's free mobile app or head to their website for more information. 

Taxis
Pickups and drop-offs are made at the taxi entrance at the south end of Baggage Claim. A representative from the taxi companies will be present at the south entrance to assist our customers.

Ride Sharing
Shared ride services Lyft and Uber pick up on the baggage claim/arrivals level, just select the door where you desire to be met and exit through that door to meet your driver.

Shuttle/Limousine Service
Charter transportation and limousine companies offer rides to and from the airport as well as private charters and VIP transfers, with arrangement made in advance. All limousine and shuttle operations are currently operating on the east end of the terminal in the old Limo Lot.

Rental Cars
There is a consolidated rental car facility located off the airport grounds. Shuttle service is available for all rental car customers from the main terminal to the rental car facility, and departs from the Ground Transportation Center (GTC). The GTC is located at the north end of the terminal on baggage level. The shuttle bus ride from the terminal to the rental car facility takes approximately 5-7 minutes. The shuttle buses run continuously 24 hours a day, 7 days a week, 365 days a year. The rental car facility is located at 19601 Maplewood Ave., Cleveland, OH 44135.

Travelers can utilize the two banks of elevators across from the welcome center or escalators by claim 9 and claim 3 to access the baggage claim level. For travelers needing assistance, a telephone center with rental car information is located at the info counter at Baggage Claim.

For more detail on these options, head to our ASAE Transportation page.

Where should I park in Downtown Cleveland for ASAE?

Nearby parking lots and garages are conveniently marked on this map of Downtown Cleveland. Be sure to check your favorite parking app for the most up-to-date parking prices, or check out ParkMobile and Best Parking. Metered parking is available throughout downtown. Please follow all posted parking directives and plan accordingly. You can also check out this quick list of available parking downtown.

The Huntington Park Garage is connected by underground tunnel to the Hilton Cleveland Downtown as well as the Huntington Convention Center of Cleveland.

What's the best way to get around downtown?

Be on the lookout for conference shuttles for official ASAE events. Other options include rideshare, taxi and public transport. The best part about Downtown Cleveland is that it's highly walkable. Learn more about how to get around Cleveland here. 

I'm having a medical emergency. What do I do?

If you are experiencing a medical emergency while visiting Cleveland, call 911 or visit the nearest emergency room. Cleveland is home to several major healthcare systems, including:

• Cleveland Clinic
• University Hospitals
• MetroHealth

Where is the closest downtown pharmacy?

The closest pharmacy is CVS Pharmacy in Downtown Cleveland: 840 Euclid Ave, Cleveland, OH 44114. The store is open from 7:00 a.m. - 10:00 p.m.. The pharmacy hours are below.

Friday - 9:00 a.m.  to 1:30 p.m., 2:00 p.m. to 6:00 p.m.
Saturday - 10:00 a.m.  to 1:30 p.m., 2:00 p.m. to 5:00 p.m. 
Sunday - 10:00 a.m.  to 2:00 p.m. 
Monday - 9:00 a.m.  to 1:30 p.m., 2:00 p.m. to 6:00 p.m.
Tuesday - 9:00 a.m.  to 1:30 p.m., 2:00 p.m. to 6:00 p.m. 
Wednesday - 9:00 a.m.  to 1:30 p.m., 2:00 p.m. to 6:00 p.m. 

What safety procautions are in place for this event?

Your safety is our top priority at all events and public gatherings in Cleveland. With a rise in residential population, the city of Cleveland has partnered with Downton Cleveland Inc. to raise its investment in their safety ambassador program.Safety ambassadors are citizens trained in de-escalation and security that are assigned to specific patrol routes and discuss safety concerns with business operators, employees and residents. 

These uniformed unarmed officials roam Downtown Cleveland seven days a week and are trained to de-escalate aggressive behavior, provide safety escorts and help deter criminal activity. They are equipped with walkie-talkies, a first aid kit and their cellphone and are ready to call in police, firefighters or EMTs at the first sign of emergency. 

Downtown Cleveland Inc.’s Clean & Safe Ambassadors patrol throughout Downtown and are available to assist with issues such as flat tires, car lockouts, safety escorts, directions, mental wellness response/services and to report instances of trash and graffiti. Look for them in blue and gold uniforms or call 216.621.6000 to request assistance between 7 a.m. and midnight, 7 days a week.

Where can I find someone to help me in real time?

We’re Destination Cleveland and we’re the destination experts on Cleveland. Swing by the Cleveland Visitors Center, shoot us an email, chat with us live or give us a call at 216.875.6680. We're here to help with any need and want you to have a great experience in The Land.

Huntington Convention Center of Cleveland City Info Help Desk Hours

Saturday - 8:00 a.m. -7:00 p.m. 
Sunday - 7:00 a.m. - 5:00 p.m. 
Monday -  7:30 a.m. - 5:00 p.m.  
Tuesday - 8:00 a.m. - 3:00 p.m. 

Cleveland Visitor Center Hours

Friday - 10:00 a.m. - 6:00 p.m. 
Saturday - 10:00 a.m. -7:00 p.m.  
Sunday - Noon. - 5:00 p.m.  
Monday - Noon - 5:00 p.m.  
Tuesday - 10:00 a.m. - 6:00 p.m.

You can also find City Information Help Desks at all hotels within the ASAE block from Saturday to Tuesday. 

What is there to do in between sessions during ASAE?

The 2024 ASAE Annual Meeting and Expo is taking place in the heart of Downtown Cleveland at The Huntington Convention Center of Cleveland. This newly renovated facility is close to many attractions, restaurants, hotels and sites to explore. Looking for something to do in between sessions? Find some ideas here.

Where can I find open restaurants to get food and drink during ASAE?

Welcome to The Land of Food, Drink & More. Downtown Cleveland offers a wide range of cuisine offerings that are all withn close proxiomity to the conference. To find places to eat and when they are open, check out this handy ASAE Restaurant Map of Downtown Cleveland.

What experiences or tours are taking place during ASAE?

Want to explore The Land? There are a number of tours and experiences taking place on Saturday and Tuesday. Add one or more of these unique tours to your registration to make the most of your time in Cleveland!  All proceeds from the Cleveland Experience tours will go to Youth Opportunities Unlimited (Y.O.U.), this year's identified non-profit organization for the ASAE Meeting Community Needs initiative. Each tour will depart from Huntington Convention Center with transportation provided. Check out the schedule here.

Where can I find more things to do in Cleveland?

We've got you covered on things to do in The Land. Head to our "Things To Do" webpage to find something for everyone. You'll never run out of fun stuff to do when you're here. You can also find our ASAE Event Calendar for each day of the conference below.

Friday, August 9
Saturday, August 10
Sunday, August 11
Monday, August 12
Tuesday, August 13