CLEVELAND (Oct. 24,
2016) - To recognize the vital role Northeast Ohio's hospitality staff plays in
creating a truly authentic visitor experience, Destination Cleveland, the
convention and visitors bureau of Greater Cleveland, is calling for nominations
for its 2016 Hospitality Star Award. The honor, to be awarded for a fourth
consecutive year, is given to an individual who displays exceptional customer
service to guests who have traveled to Cleveland and the surrounding region.
"The people in this community really make Cleveland such a
special place to visit. The interactions that guests to our city have with
frontline hospitality staff not only create unforgettable experiences but also
contribute to visitors' decisions to come back," said David Gilbert, president
and CEO, Destination Cleveland. "With so many visitors expected in the coming
weeks for the World Series games as well as the holidays, we encourage the
hospitality community to let their teams and the visitors they serve know about
the award."
Those eligible for the nomination include anyone that interacts with a
visitor during their stay, such as volunteers and staff at hotels, restaurants,
attractions, transportation authorities, the airport, taxi cab companies, Uber
and more. Examples of past winners and the description of their superior
service can be viewed at www.thisiscleveland.com/local/hospitality-star-award/winners.
Nominations can be submitted by visitors, managers or fellow
staff members by completing an online entry form at www.thisiscleveland.com/local/hospitality-star-award.
The submission must include a description of the instance(s) in which the nominee
went above and beyond to wow a Cleveland visitor. All entries are due by Jan.
21, 2017. Nominations will be reviewed by a panel of judges from the
hospitality community and narrowed down to ten top finalists. The winner will
be recognized at Destination Cleveland's annual meeting in March 2017.
To learn more about Destination Cleveland or to keep
up-to-date on new developments and activities, please visit www.thisiscleveland.com or follow us on Twitter, Facebook or Instagram.