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Destination Cleveland, in partnership with The EXPERIENCE Institute®, is conducting research to gather data from visitors through a survey, which will assess their experience related to hotels, transportation, event venues, attractions, restaurants and other important tourism-related sectors. But we need your help.
In 2016, 18 million visitors traveled to Cuyahoga County, the highest number on record. With the momentum, investment and community collaboration in our favor, we anticipate these numbers will continue to grow. The results of the survey project will help us:
Through constant collaboration, our community has made tremendous strides to create unforgettable and authentic experiences for those who travel to our region. As we welcome more visitors each year, it is essential that we continue to strengthen their experiences as our community evolves.
Your help is critical to market the survey across the region through as many visitor touchpoints as possible. The visitor-related sectors that we will measure are listed below, along with the respective sector leaders who will guide these efforts:
If you are interested in learning how guests perceive their visit to our region and the impact that your place of business may have on that experience, please submit your information below.
Encourage visitors to take the survey by visiting www.myclevelandexperience.com. Signage and other promotional collateral will be provided to promote the website.
Throughout this process, you will be asked for feedback that will provide us with valuable information beyond standard industry metrics. The surveys are short and will take about five minutes to complete.
Once gaps in the visitor experience are identified, we will work together as a community to provide solutions.
Ready? Fill out the form below.