International Services

Sources of Assistance and Translation

The Language Line may be accessed 24 hours a day, 7 days a week by calling 800.752.6096. The service offers translation for 170 different languages.

Customs Service Dept. of Cleveland, Airport: 440.891.3800

International Services Center: 216.781.4560
Technical Translation Services: 216.942.3130

H-I Translating & Interpreting 440.526.6688

Currency Exchange

Cleveland Hopkins International Airport

Cleveland Hopkins International Airport is one of the only locations to exchange currency in Cleveland. Patrons can exchange currency pre-security on the baggage claim level across from Baggage Carousel 9 or post-security inside Concourse C Security Checkpoint, between Gates C-2 and C-3.

Pre-Security Location (Across from Baggage Carousel 9) next to door 5
Hours of Operation: 10am-6pm (Monday through Sunday)
Telephone Number: 216.265.3309

Post-Security Location (Between Gates C-2 and C-3)
Travelex Currency Services
5300 Riverside Drive
Concourse C, Departures (Between Gates C-2 and C-3)
Cleveland, OH, 44135
Phone:(216) 265-3311
Hours of Operation: 6am-7:30pm (Sunday through Friday) and 6am-5pm (Saturday)

The Greater Cleveland Regional Transit Authority (RTA) offers convenient, regular service between Cleveland Hopkins International Airport and Downtown Cleveland via the RTA Red Line. The trip takes less than 30 minutes and trains depart every 15 minutes for the majority of the day. For additional information, visit: Click here for additional information.


Courtesy service for respective hotel guests available at:
Hyatt Regency Cleveland at The Arcade
InterContinental Hotel & Conference Center


Fifth Third Bank – 600 Superior Avenue East.
ONLY FIFTH THIRD ACCOUNT HOLDERS can order foreign currency 2 days advance to exchange their American money for foreign money.
ONLY FIFTH THIRD ACCOUNT HOLDERS can exchange their foreign currency for American currency.

Key Bank
ONLY KEY BANK ACCOUNT HOLDERS can order foreign currency 2 days advance to exchange their American money for foreign money.
ONLY KEY BANK ACCOUNT HOLDERS can exchange their foreign currency for American currency.

Lost Passports

In order to replace your foreign passport you will need to contact the local consulate office for the country in which your passport was issued or contact your embassy in Washington D.C.

U.S. Customs

Customs Service Department of Cleveland, Airport Inspection Branch: 216.267.3600


Albania 1.216.631.1755
Belgium 1.513.352.6658
Canada 1.313.446.7010
Denmark 1.216.541.0500
France 1.216.621.7277
Germany 1.216.696.7078
Hungary 1.440.717.0238
Italy 1.216.861.1585
Japan 1.313.567.0120
Lithuania 1.440.946.3388
Luxembourg 1.216.696.4700
Netherlands 1.440.324.4164
Romania 1.216.577.3009
Serbia 1.216.344.2010
Slovakia 1.216.687.2494
Slovenia 1.216.589.9220
Sweden 1.216.621.4995
Switzerland 1.440.546.1370
Ukranie 1.440.887.9306
United Kingdom

International Trade Organizations

Cleveland Council on World Affairs: Educational programs and projects – 216.781.3730

Greater Cleveland Partnership: Chamber of Commerce - 216.621.3300

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